k777 treatment Privacy Policy

Scope of Information Collection

k777 treatment may collect the following types of information:

1.1 Registration Information

Information you provide when opening an account — full name, date of birth, mobile number, email address, and payment method details (such as bKash, Nagad, Rocket, Upay, or bank account number) — is included as registration information.

1.2 Transaction Information

Deposit and withdrawal amounts, timestamps, payment methods used, and transaction reference numbers are recorded in our system.

1.3 Technical Information

Your device type, operating system, browser details, IP address, and session duration are logged automatically. This information is used to ensure the security and performance of the site.

1.4 Cookies and Tracking Data

Cookies are used on our site to improve your browsing experience and to remember your preferences. Cookies can be disabled from your browser settings, but doing so may limit some functionality of the site.

Purpose of Information Use

Collected information is used only for the following purposes:

• Account verification and identity confirmation
• Processing deposit and withdrawal transactions
• Preventing fraud, money laundering, and other illegal activities
• Customer service — responding to your questions via live chat and email
• Sending you relevant offers and promotional information (subject to your consent)
• Identifying and resolving technical issues on the platform
• Monitoring account activity as part of responsible gaming management

We do not sell or commercially rent your information to any third party.

Circumstances for Disclosure of Information

Your information may be shared with third parties in the following limited circumstances:

3.1 Payment Processors

Necessary information is exchanged with the relevant payment institutions to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used solely for transaction verification.

3.2 Technology Service Providers

We use trusted third-party software and services for site security, hosting, and technical maintenance. These service providers operate under strict data protection agreements.

3.3 Legal Obligations

Required information may be provided in response to a court order or a lawful request from a legal authority.

3.4 Business Changes

If ownership or management of k777 treatment changes, user information may be transferred to the new managing authority, but the terms of this privacy policy will remain in effect.

Data Security Measures

k777 treatment has adopted modern technical measures to keep your information secure:

• SSL Encryption: All data exchanged between the site and the server is encrypted using SSL technology, making it impossible for third parties to read.
• Access Control: User information can only be accessed by authorised staff, and every access is recorded.
• Regular Audits: Our security systems are regularly reviewed and updated.
• Password Protection: User passwords are stored in hashed form; no member of our staff can view your password.
• Data Backup: Data is backed up on secure servers so that information is not lost due to technical issues.

Complete security on the internet cannot be guaranteed, but we take every possible precaution. Use a strong password for your account and do not share it with anyone.

Identity Verification (KYC)

As part of safe and responsible operations, k777 treatment may request documents for identity verification in certain circumstances:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Documents verifying ownership of the payment method

These documents are used solely for identity verification purposes and are stored in a secure environment. Any additional copies are deleted once the verification process is complete.

Data Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, transaction records and identity verification documents may be kept for a specified period due to legal or regulatory requirements. Once the retention period ends, data is securely deleted or anonymised.

User Rights

As a registered user of k777 treatment, you have the following rights:

7.1 Right to Access Information

If you want to know what information we hold about you, please contact our support team.

7.2 Right to Correct Information

If your profile contains incorrect or outdated information, you can request a correction.

7.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can unsubscribe at any time or submit a request through support.

7.4 Right to Close Your Account

You can apply to close your account at any time. Detailed instructions on self-exclusion and account restrictions are available on the Responsible Gaming page.

Protection of Children and Minors

All services of k777 treatment are for persons aged 21 or above only. We do not intentionally collect personal information from any minor. Age verification steps are taken at the time of registration. If you notice a minor using our platform, please inform the support team.

Third-Party Sites and Services

Our platform uses software from various game studios — including Evolution, Pragmatic Play Live, PG Soft, JILI, and Spribe — to run games. These studios may have their own privacy policies, for which k777 treatment is not responsible. Only gameplay-related technical data is shared with these studios.

Notice of Policy Changes

k777 treatment reserves the right to update this privacy policy as needed. If significant changes are made, a notice will be sent to your registered email or posted on the site. Continued use of the site after a revised policy is published will be considered acceptance of the new policy. Contact the support team for previous versions.

This privacy policy works as a complement to our Terms and Conditions. Together, both documents form the complete framework of the relationship between k777 treatment and its users.